This is a great storage facility. They have competitive rates, even more so being that it is indoor and climate controlled. The site is always clean and has 24/7 access. The staff is very friendly and helpful, especially Beverly. I have zero complaints about this place other than being charged a half months rent for having our belongings there only one day into the next billing cycle. Our rent was due the 28th and we had everything out the 29th but still had to pay a half months rent after paying the previous 12 months on time, every time if not a week early some months.
I rented a 15' truck. Everything went well. Beverly was VERY accommodating. I wanted to pay with cash and so Beverly held off on processing my card until I could make it back in to use cash. She also was very upfront and clear about the gas gauge being slightly below where it needed and gave me the option to take the truck to a gas station. I'll definitely rent here again.. especially considering how busy and disorganized the Auburn uhaul location is.
Hotel Road Self Storage is a US Moving Company based in Auburn, Maine. Hotel Road Self Storage is located at 1891 Hotel Rd, Auburn, ME 04210, USA.
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